I need a suggestion on CI CMDB. should I create a family or a class for a hardware devices such as Credit card readers, point of sale PCs, Point of Sale tablets and access points. I don't see any related families to these devices. Only Item I see related to these devices is Hardward.workstation in the CI families list. Do I need to create a family by extending hardware or a new class under family hardware?.
If I create a new class for these devices under hardware family, then the CMDB visualizer shows same device icon for all the above said devices which doesn't fit right.