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I need a suggestion. should I create a family or a class for a hardware devices such as Credit card readers, point of sale devices and access points Me: I don't see any related families to these devices.. only thing I see is Hardward.workstation in the CI

Question asked by vrangaswamy on Feb 13, 2017
Latest reply on Apr 10, 2017 by subvi02

I need a suggestion on CI CMDB. should I create a family or a class for a hardware devices such as Credit card readers, point of sale PCs,  Point of Sale tablets and access points. I don't see any related families to these devices. Only Item I see related to these devices is Hardward.workstation in the CI families list. Do I need to create a family by extending hardware or a new class under family hardware?.

 

If I create a new class for these devices under hardware family, then the CMDB visualizer shows same device icon for all the above said devices which doesn't fit right.

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