Starting Monday, February 13, chat support is now available for CA Agile Central! Technical Support Chat is routed directly to Support Engineers.
Hours: 8am - 6pm US Eastern.
Chat is great when you have a quick question for CA Support, and not so great when it's a larger issue. If it meets that "quick question/issue" criteria, then feel free to initiate a chat session! Otherwise feel free to submit a support case.
If you have issues selecting products, check your Site ID and Entitlement with Customer Care.
Here's a demo of how to use Live Chat: