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Ca SDM Migration from  version 11.1 to version 14.1

Question asked by hassan.lagroubi on Feb 14, 2017
Latest reply on Feb 27, 2017 by Jon_Israel

Hello,

Need help how to upgrade old server, Unicenter Service Desk version 11.1 to version 14.1

I tried using SQL to export tables content, ca_contact, usp_contact, and using pdm_extraxt

Need help how can I migrate contacts created manually and tickets references.

Thanks in advance.

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