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SDM Migration v11.1 to v14.1: SQL migration/pdm cmd/swing box method

Question asked by hassan.lagroubi on Feb 15, 2017
Latest reply on Mar 7, 2017 by Lindsay_Estabrooks

Hello,

We have an old working Unicenter server, version 11.1 and we need to migrate to version 14.1

 

I installed a fresh v14.1 server, and now in process to migarte old contacts(created manually) and tickets information.

 

I need your help, wich is best method to migrate old references to the new system:

SQL migration: backup old database and export contents to the new database

pdm export: using pdm_extract and load contacts, usp_contact and tickets to the new system

Swing migration.

 

Thanks in advance.

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