We have an old working Unicenter server, version 11.1 and we need to migrate to version 14.1
I installed a fresh v14.1 server, and now in process to migarte old contacts(created manually) and tickets information.
I need your help, wich is best method to migrate old references to the new system:
SQL migration: backup old database and export contents to the new database
pdm export: using pdm_extract and load contacts, usp_contact and tickets to the new system
Thanks in advance.