Hi Hal German,
I spent some time to check the Tec Docs also, I think the SOAP request API I'm interresting in was never implemented but specified for Introscope 9.5.0, see TEC613492, "9.5 Introscope Webservices API: no support for getExtendedMetricData Operation for the Metrics Data Web Service".
In general I have no problems to handle the SOAP API, I get some data, but I missed some data I got via the CLWorkstation API in the past.
And I missed some general Hints and Tips about the performance tuning for the EM. Sometimes we send a request to an EM and get now answer, but a second SOAP API request works well and retrieve some data.
Thanks for the Tec Doc links,
Lutz
p.s.
https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec613492.html