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Not able to add or update relationship mapping to the existing CIs using gr loader

Question asked by vrangaswamy on Feb 17, 2017
Latest reply on Feb 22, 2017 by vrangaswamy

We were not able to add or update the relationship mapping for CIs. We tried both the ways of mapping the relations using gr loader. First by loading the CIs and then the relationship mapping for the CIs. Second loading the CIs and relationship mappings together. Both of these resulted in below errors.

<!--ERROR: Dependent CI not found.-->

<!--ERROR: Provider CI not found.-->


We looked at the documentation from and tried to execute, but the results are same.