CA Service Management

Hello,

Does anyone out there know the REST API details to update a server status in the CA CMDB after it has changed state - i.e. moving from one location to another after a DR fail-over and I need to modify the CI details. I am looking for the CMDB object name to update and any other details that you think might be helpful. I am using process automation and interacting with the CA SDM using REST API's which is working successfully for Change Management.

Thank you.

Tony

Hi Anthony,

The easiest to find an object you need to update would be to run 'bop_sinfo -dq nr' on command line from where ServiceDesk\CMDB is installed.This would then give you a list of fields for the nr object. From here you should be able to figure out which field to update.

See also the list of REST Methods:

REST HTTP Methods - CA Service Management - 14.1 - CA Technologies Documentation 

Hope this helps?

Kind Regards,

Brian

Brian - thank you for taking the time to review and respond to my query.