IT Process Automation

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Passing the activity log ID from a ticket activity in SD as input to a PAM Process

  • 1.  Passing the activity log ID from a ticket activity in SD as input to a PAM Process

    Posted Feb 22, 2017 05:46 AM

    Hi, is there a way to pass the activity log ID from a ticket activity in SD as an input to a PAM Process?

     

    Thank you,



  • 2.  Re: Passing the activity log ID from a ticket activity in SD as input to a PAM Process
    Best Answer

    Posted Feb 22, 2017 08:04 AM

    Hi,

     

    When you start a process from SDM, the only value being passed is the persid of the object triggering the macro.

     

    See this thread : https://communities.ca.com/message/241914304?commentID=241914304#comment-241914304