Hi Issac, this can be done with the combination of emailgtw probe+nas AO profiles. Once you have configured the >emailgtw probe you will need to create an >AutoOperator (AO) profile with an action type "EMAIL" for each one of the alarm conditions for which you wish an email to be sent. Once configured, If the AO criteria are matched the emailgtw will sends the matching alarm to the defined email recipient/s.
Very simplified Example:
ClientA wants an email for every critical cdm and net_connect alarms from server "serverA"
1. Configure the emailgtw and add the clientA email address.
2. Configure an AutoOperator (AO) profile with these settings: • "action type EMAIL" • "action mode=on arrival" • "recipient=ClientA" • "probe = cpu|net_connect" • "severity=critical" • "robot=serverA"