Rally Software

  • Private Community

  • 1.  Synch updates on CA Agile Central defects to external systems

    Posted Feb 23, 2017 10:49 AM

    Hi,

     

    I am trying to figure out if we have options within CA Agile Central to be able to trigger a call to an external application when a defect is updated. Does anyone know?

     

    Thanks

    -Srikanth



  • 2.  Re: Synch updates on CA Agile Central defects to external systems

    Posted Feb 23, 2017 12:59 PM

    Hi Srikanth,

     

    This might be possible using Webhooks. Of course your external application would need to handle the JSON result appropriately. Here is a link to the Webhooks help page, which also contains the API documentation.

     

    CA Agile Central - Documentation 

     

    Let me know if that helps.

     

    Thanks,

    Sean Davis



  • 3.  Re: Synch updates on CA Agile Central defects to external systems

    Posted Feb 23, 2017 01:14 PM

    We have an Agile Central integration point to our CRM system for exactly this purpose but we didn't build it ourselves. We had CA Technical Services build out a connector that's based on similar architecture to the TFS connector and others that they've done before. It wasn't an enormous effort so if you don't have in-house resources to build something off the WSAPI then I'd advise contacting CA for a quote and more details. Hope that helps.