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AHD50050:DB confirmation failed. Reason: AHD50060:Database check FAILED

Question asked by jordanreich on Feb 23, 2017
Latest reply on Feb 28, 2017 by jordanreich

Situation:

CA SDM Production (Advanced Availability)

CA SDM Test Environment (Conventional)

 

Wanted to update the test environment with an updated version of the production MDB database. We did a backup of MDB on production and transferred that database over to test and restored. This process completed without any issue.

 

Ran pdm_configure on an administrative launch of command prompt. The process completed ALL steps successfully with the exception of restarting the CA Service Desk Manager service. This resulted in a failure. 

 

Log (STDLOG):

02/23 15:18:29.24 WTDHSWEBL18 key_prov_nxd 4384 SIGNIFICANT key_prov.c 193 STARTUP of key_prov_nxd
02/23 15:18:29.25 WTDHSWEBL18 sql_prov_nxd 400 SIGNIFICANT sql_prov.c 213 Started up SQL Server provider NAME=_prov DATABASE=mdb
02/23 15:18:29.26 WTDHSWEBL18 proctor_WTDHSWEBL 10896 SIGNIFICANT pdm_process.c 927 Process stopped (C:/PROGRA~2/CA/SERVIC~1/bin/ddict_rd -t return: 0
02/23 15:18:29.26 WTDHSWEBL18 proctor_WTDHSWEBL 10896 SIGNIFICANT pdm_process.c 936 Stopped: C:/PROGRA~2/CA/SERVIC~1/bin/ddict_rd -t
02/23 15:18:29.41 WTDHSWEBL18 sqlagt:Default 8776 SIGNIFICANT sql_agent.c 245 STARTUP of sql_agent:mdb:key_prov_nxd:Default
02/23 15:18:29.52 WTDHSWEBL18 confirm_db 8664 SIGNIFICANT ntservice.c 311 Command return non-zero exit code. Command: redirect -m "C:\Windows\TEMP\tmp290" "C:\Windows\TEMP\tmp291" "C:/PROGRA~2/CA/SERVIC~1/bin/sql_check_db" -c -s WTDHSWEBL18 >"C:\Windows\TEMP\tmp290" 2> "C:\Windows\TEMP\tmp291" . Exit Code: 10
02/23 15:18:29.60 WTDHSWEBL18 pdm_proctor_nxd 8696 SIGNIFICANT STDIO 0 AHD50050:DB confirmation failed. Reason: AHD50060:Database check FAILED.
02/23 15:18:29.60 WTDHSWEBL18 pdm_proctor_nxd 8696 SIGNIFICANT STDIO 0 AHD50051:Server shutdown requested.
02/23 15:18:29.60 WTDHSWEBL18 confirm_db 8664 SIGNIFICANT api_misc.c 585 Requesting shutdown of system. Reason (AHD50060:Database check FAILED. )
02/23 15:18:29.61 WTDHSWEBL18 slump_nxd 10296 EXIT server.c 2844 Slump_nxd was requested to shutdown. Check Prior log information.
02/23 15:18:29.61 WTDHSWEBL18 sql_prov_nxd 400 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.61 WTDHSWEBL18 spelsrvr:hw 5388 EXIT spel_srvr.c 219 Slump died detected
02/23 15:18:29.61 WTDHSWEBL18 bopauth_nxd 8772 EXIT bopauth.c 158 Slump died detected
02/23 15:18:29.61 WTDHSWEBL18 pdm_mail_nxd 10444 SIGNIFICANT pdm_mail_nxd.c 745 Detected disconnect from slump server. Shutting down...
02/23 15:18:29.61 WTDHSWEBL18 sqlagt:Default 8776 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.61 WTDHSWEBL18 web:wsp 10716 EXIT webengine.c 1170 Slump died detected
02/23 15:18:29.61 WTDHSWEBL18 key_prov_nxd 4384 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.61 WTDHSWEBL18 boplgin 10152 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.61 WTDHSWEBL18 lexagt 9636 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.62 WTDHSWEBL18 pdm_export_mgr 10736 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.62 WTDHSWEBL18 pdm_ver_nxd 10408 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.62 WTDHSWEBL18 web:local 9364 EXIT webengine.c 1170 Slump died detected
02/23 15:18:29.62 WTDHSWEBL18 mdb_registration_ 10652 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.62 WTDHSWEBL18 spelsrvr 10332 EXIT spel_srvr.c 219 Slump died detected
02/23 15:18:29.62 WTDHSWEBL18 pcrpt_nxd 9828 EXIT pcreport.c 1236 Slump died detected
02/23 15:18:29.62 WTDHSWEBL18 sql_prov_nxd 400 SIGNIFICANT sql_prov.c 165 Exiting provider
02/23 15:18:29.61 WTDHSWEBL18 pdm_d_mgr 8696 EXIT api.c 1760 Exiting because slump server terminated!
02/23 15:18:29.62 WTDHSWEBL18 spelsrvr:hw 5388 SIGNIFICANT miscos.c 189 Exiting normally
02/23 15:18:29.63 WTDHSWEBL18 pdm_mail_nxd 10444 SIGNIFICANT pdm_mail_nxd.c 758 Shutdown of pdm_mail_nxd successful
02/23 15:18:29.67 WTDHSWEBL18 spelsrvr 10332 SIGNIFICANT miscos.c 189 Exiting normally
02/23 15:18:29.68 WTDHSWEBL18 sql_prov_nxd 400 SIGNIFICANT key_stuff.c 1389 Shutting down key agent
02/23 15:18:29.77 WTDHSWEBL18 proctor_WTDHSWEBL 10896 SIGNIFICANT api.c 1748 Slump server terminated!

 

Log (JSTD):

02/23 03:26:32.826[Thread-4] ERROR SLUMP 547 Can't logon to slump - check server daemons: java.io.IOException: java.net.ConnectException: Connection refused: connect 

 

Appreciate your help!

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