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Where can I gather information about background and road map on Service Desk Manager

Question asked by GuanHua1378 on Feb 24, 2017
Latest reply on Mar 6, 2017 by GuanHua1378

I need to do some power point slides to present to a group of level 1 and 2 Service Desk Analysts peers.

Where can I gather the background and road map information on Service Desk Manager ?


I think it OK. I search and gather sufficient information from communities, wiki and you tube to assemble the background and road map slides to current date.