IT Process Automation

Hi I am trying out return on investment report but when I run the report with a specific instance name the report is always empty. I check the document on reports but there is not much info there is there a good guide which I can use.  

The ROI report requires you to check the Enable ROI checkbox on the report you want to be part of this report.  Here is the doc about it:

Work with Predefined Reports - CA Process Automation - 4.3.1 - CA Technologies Documentation 

To view the Return on Investment (ROI) reports, select the Enable ROI check box in the Library Object Properties.  To see the Library Object Properties, right click the process in the library and select Properties and then click the ROI tab to see the checkbox.

hi andrew,

i enabled the ROI and when i run the BRIT report i key in the instance name, the report comes out as empty.

Empty report.

I found that it can take 5 minutes or so before the instance will appear in the report after you check the checkbox.  Did you run this immediately after checking the box?

I should also add that it will only log information AFTER you check that checkbox.  So if you check the check box but the process has not run since checking the check box, you will not see any data.  If you want to test this, run the process a few times, then wait 5 to 10 minutes and run the report to see the instances listed.

Hi Andrew, yes I ran a few times after I check the box as well as run the report after a hour or so but it still does not show any result.i also configured to group name but when I use the drop down list I do not see the group name I configured.

Did you also run the process where you checked the box?  Make sure to run the process a few times so that there is some data to report.