Hallett_German

New APM/ASM/AXA KBs for February 2017

Discussion created by Hallett_German Employee on Mar 1, 2017

Published

1. How many OPMS instances can a user install per ASM account?  TEC1481672
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1481672.html

2.  How can I alter the password of the APM Database User on Postgres after installation? TEC1692961
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1692961.html

3. The RTTM Service does not start. Instead, it appears to be stuck and the Status is "IN PROGRESS". What should I do to get the Service started? TEC1554999
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1554999.html

4. CA APM Cluster is unstable, with the messages : TransactionTrace arrival buffer full, discarding trace(s) TEC1806719 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1806719.html

5.  MOM login unsuccessful when using Active Directory LDAP authentication TEC1093768
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1093768.html

6. How do I get a copy of AXA On Premise Installer? TEC1034451
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1034451.html

N 10.5.1 Linux EPAgent now runs as Java wrapper service but fails to start with wrapper.log message "The 'JAVA_HOME' environment variable was referenced but has not been defined". TEC1775976
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1775976.html

N. Defect Aggregation process not working due JVM failing to start.  TEC1703457 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1703457.html

9. Stats Aggregation process not working due JVM failing to start  TEC1281056 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1281056.html

10. .Net Agent sending a large amount of (typically backend) traces.  TEC1219994  
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1219994.html

11.  Enterprise Manager log reporting "ORA-02291: integrity constraint (APMDB.APPMAP_TRANSACTIONS_FK3) violated - parent key not found" errors after running configimport. TEC1303686
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1303686.html 

12. Unexpected Load Balancing Behavior after Collector Reconnection. TEC1645768
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1645768.html

13. After successful agent recording of application, the agent Business Segment node does not appear in the Investigator during monitoring. TEC1943915
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1943915.html

14. Compatibility of between Master and Provider of Team Center TEC1520174  
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1520174.html

15.  EPAgent 101: Use the SDK to Send Data to APM TEC1559093
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1559093.html

16.Not seeing Metrics Data for DB2 which subsystems are on a single LPAR.  TEC1408018 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1408018.html

17.  Pivotal Tomcat Applications  TEC1569448
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1569448.html

18.Warning: PHP Startup: Unable to load dynamic library '/opt/monolith/apps/php/lib/php/ext/wily_php_agent.so' - /opt/monolith/apps/php/lib/php/ext/wily_php_agent.so: undefined symbol: executor_globals in Unknown on line 0  TEC1603635 

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1603635.html

19.EM is very slow to come up or hangs after a restart or network glitch. Many components do not work correctly.  TEC1423119 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1423119.html

20.  Clarifying AgentNoRedefNoRetrans.jar classpath usage.  TEC1721025
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1721025.html

21. Java Agent causing JVM high CPU due to Automatic Entrypoint or Backend Detection. TEC1054677
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1054677.html

22. MQ Tracing - Header Insertion results in Message Queue problems. TEC1337146
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1337146.html

23.  Cannot obfuscate the passwords in the jetty config xml. TEC1858687
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1858687.html

24. Unknown SQL metrics TEC1516637
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1516637.html

25. APM 10.5 Webview-assisted Analysis Notebook cannot display problems or problem list. TEC1761374
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1761374.html

26. Changed the calculation method of responses per interval metrics in OSB TEC1454557
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1454557.html

27. Are there any compatibility issues with APM using Oracle with Archivelog Mode?  TEC1775394
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1775394.html

28. Unable to upload a dSYM mapping file in AXA  TEC1606145
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1606145.html

29.  Why do alerts trigger at 953MB when the threshold is set for 1GB ?  TEC1802657 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1802657.html

30. How to recover a MTP Vertica database not correctly shut down.  TEC1368021 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1368021.html

31.  Launching APM Agent install , getting error: LaunchAnywhere Error - windows error 2 occurred while loading JAVA vm. TEC1669823
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1669823.html

32. SAP ABAP application Monitoring  TEC1860587
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1860587.html

33. Can Third-party Software Monitor APM WebView Logins?
TEC1463063
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1463063.html

34.  MQMonitor agent shows "java.lang.NoClassDefFoundError: com.ibm.mq.pcf.activity.ActivityData" exception on startup after enabling handshake properties for MQ Tracing. TEC1001976
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1001976.html
35. Can ASM Weekly Reports be set to run on a different day?  TEC1110467
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1110467.html

36.  Displayed Active Threads in the Investigator do not add up correctly. TEC1112915
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1112915.html

37. SmartStorTools and remove_metrics option TEC1089273 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1089273.html

38. Relationship between Certificate Expiration and Webstart Workstation. TEC1854484
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1854484.html

39. MOM is denying agents upon a cluster restart TEC1628257
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1628257.html

40. "install_db.log" and "create_db.log" are missing.  TEC1749193 
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1749193.html

41. Unable to start the Enterprise Manager, port in use FIN_WAIT_1 TEC1489044
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1489044.html

42.  WebView links do not work when management module is renamed  TEC1182557
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1182557.html

43. LDAP user getting error on Intro scope domain after success fully login TEC1614717
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1614717.html

44. No stackview for Error per interval TEC1145228
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1145228.html

45. Application threads are getting blocked by Agent at IntelligentInstrumentationService.isMaskSet() method.
TEC1948509
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1948509.html

 

Updates
1. An ADA/MTP/APM TIM Release Compatibility List. TEC1241257
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1241257 .html

2. Websphere Application Server system Log reports EJB errors along with "java.rmi.NoSuchObjectException."  TEC1778842
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1778842.html


Retired
1. How can I alter the password of the APM Database User on Postgres after installation?  TEC597695
2. LDAP integration for authentication fails with error code 49, data 52e  TEC1135548
3.  [ERROR] [DefectAggregation.Thread1][Manager.com.timestock.tess.services.scheduler.DefectAggregationTask] Separate JVM for defect aggregation failed to start. TEC610514
4. Unexpected Load Balancing Behavior after Collector Disconnect.TEC1390736
5. After successful agent recording, certain Business Transactions are not appearing under Business Segment node in Investigator. TEC1065364
6.  EM hangs after a restart or network glitch. TEC1784625
7. NET Agent producing large number of Transaction Traces. TEC1951033
8. Backend metrics with the format "System [host] on port N" do not show transaction traces  TEC1842572
9. How to recover a MTP Vertica database not correctly shut down.  TEC1502515 
10. TEC1056293 Support for Spring JDBC MySQL Driver
11. TEC1396563 No Data in APM Team Center
12. TEC1570013 Introscope JAVA Agent is preventing WebLogic instance from starting up due to a deadlock in the classloader threads
13. TEC596475  The RTTM Service will not start. Instead, it appears to be stuck and the Status is "IN PROGRESS". What should I do to get the Service started?

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