CA Service Management

Hi,

We have defined a knowledge document approval process for each tenant where the Approval task emails members of the (primary) Assignee. As part of my investigation into why emails are no longer being received for a tenant I wanted to query whatever table stores those notifications yet I cannot find it. Assuming the information is actually being recorded, can anyone advise what this table is called in the mdb database?

Thank you.

David

Hi David,

The notifications should be stored in the not_log table in the MDB.

Hope that this helps.

Gordon.

Hi,

not_log is for R/I/P Change and issue related notifications

for knowledge you may want to look into the notification table

Hope this help

/J