IT Process Automation

  • 1.  Operator - Check Message

    Posted Mar 07, 2017 10:28 AM

    Hi,

     

    How to configure check message operator in ITPAM?.

     

    Thanks,
    Amala



  • 2.  Re: Operator - Check Message

    Broadcom Employee
    Posted Mar 07, 2017 10:34 AM

    I am not aware of a check message operator, are you referring to the email operators?  

    Can you please clarify what you are trying to accomplish?



  • 3.  Re: Operator - Check Message

    Posted Mar 07, 2017 10:44 AM

    Is there is any operator available so that we can use that to check message in the mail box at specified interval.



  • 4.  Re: Operator - Check Message
    Best Answer

    Broadcom Employee
    Posted Mar 07, 2017 11:06 AM

    Yes, definitely, there are several options to help you accomplish this.

     

    There is an Email trigger option which will check the mail server every few seconds for new mail and launch a specific process you have defined, or there are various email operators that can be used within a process definition to access an email server and retrieve emails.

     

    You can get more details in the Documentation on Triggers Here and in Knowledge document TEC568429 Setting up and configuring the ITPAM Trigger feature.

     

    Details on the Email operators in the documentation Here for the Operators, and Here for setting default email configurations

     

    This Knowledge document discusses how to use the email filters to access specific emails; TEC597606 How to use the Message Filter Criteria to retrieve specific emails in the Mail Operators.