I have a process that needs to send an email every 2 hours until a ticket is closed. I am currently doing this with the delay parameter that is part of the loop operator, which works as intended.
When we ran the built in Process Duration Status Report this process shows as taking a very long time which made me question the resources being used and if this is efficient. My guess is that this report just goes off status which stays in the Running state the entire time this process is running. My hope is that with a two hour delay that delay is implemented in an efficient mean behind the scenes.
Does anyone have any insight into this?