IT Process Automation

  • 1.  Planning Automatiion

    Posted Mar 08, 2017 11:10 AM

    Hi All,

     

    We are planning for below automation scenario of the third party application using ITPAM.

     

    * Upgrade of any third party application from current version to latest


    * Maintenance of the third party application.

     

    I know that ITPAM will be part of this automation. It will be not be doing the complete job. 

     

    I would like to know how i can orchestrate this whole job using ITPAM eg: like any scripst to perform the install steps.

     

     

    Regards,

    Amala



  • 2.  Re: Planning Automatiion
    Best Answer

    Broadcom Employee
    Posted Mar 08, 2017 01:07 PM

    Process Automation is not really the right tool for overall software maintenance, though you can definitely build processes that launch installers to update software versions.   

    Specifics on the processes design would very much be specific to your environment and your business needs.  

     

    Hopefully someone that has implemented something like this and can comment further.