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Help on a process trigger

Question asked by ClareLeonard76040337 on Mar 8, 2017
Latest reply on Mar 15, 2017 by ClareLeonard76040337

I built a auto start process with Start Conditions successfully in Test, but it is not working in production. The start conditions are exactly the same:


(task.prexternalid == "init_actual" &&  task.prfinish != task.prfinish__oldValue) || (task.prexternalid == "init_actual" && task.baseline_finish != task.baseline_finish__oldValue)


Basically, I want the process to trigger whenever the finish date for a task with the ID "init_actual" is updated, or when the baseline finish for that task is updated.

The version of PPM is the same in test and prod as well, and prod was copied down to test just a couple of weeks ago.


Does anyone have any ideas as to why this would work in Test but not Prod?