Patrick-Dussault

Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store

Discussion created by Patrick-Dussault Employee on Mar 10, 2017
Latest reply on Mar 10, 2017 by Chris_Hackett

Question:

 

 Running Policy Server named "MyPolicyServer", this one stop servicing request, when a problem
 occurred on the Primary Policy Store. This Policy Store had problem with its SAN disks.
 Why we don't see the Policy Server failing over to the next Policy Store
 if this one has problem to answer correctly ?

 

Environment:

 

    Policy Server 12.52SP1

 

Answer:

 

  In order to have the Policy Server failing over to the next Policy
  Store, the first Policy Store should not be reachable. As good practice,
  when you detect a problem on a Policy Store service, shut this service
  down. The port won't be reachable and as such the Policy Server will
  failover to the next Policy Store available.

 

  If the Policy Store still has its port open, but has problem to
  give answer, the Policy Server will keep trying to contact it.

 


KB : TEC1117996

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