DX Unified Infrastructure Management

NetApp OnTap 9.0 issues:

We are currently having issues with a few NetApp probes for our customers - they have been upgraded to OnTap 9.0 but since then we are getitng alerts saying that the AGGR's are 100% used when they are NOT.

Also - Unable to Expand the Volumes section with the probe to change thresholds on individual Volumes.

The Question has been raised with CA but they only support up to version 8.3 with a new NetApp probe that has been released.

Has anyone else come across this / know a workaround etc....????

many thanks in advance

Hello.

Please let me know which probes (netapp probe, or netapp_ontap probe) you're talking about.

There are 2 different probes for netapp monitoring.

Regards,

Yu

Hello Yu

The probe in question is the “NetApp” probe

We are currently running version 1.38

Kind Regards

Joe Anderson •  Proact IT UK

Monitoring Consultant

Mobile: +447 824 505 483

Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

- Delivering Business Agility -

<http://www.proact.co.uk/email>

This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-5891203-1zz16i-2-40255c@mail.ca-tech.jiveon.com. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.

Hello, Anderson.

Thank you very much for response.

I'm afraid to tell you that "netapp" probe does not support Ontap 9.

"netapp_ontap" probe supports Ontap 9 instead.

Regards,

Yu

Many thanks Yu

I will replace the existing probe with the one you have mentioned , see if that fixes the issue

Many thanks

Joe Anderson •  Proact IT UK

Monitoring Consultant

Mobile: +447 824 505 483

Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

- Delivering Business Agility -

<http://www.proact.co.uk/email>

This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-5891203-1zz16i-2-40256i@mail.ca-tech.jiveon.com, spieter@proact.co.uk. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.

Hi Joe, did the netapp_ontap probe provide better performance?

Good Afternoon

Yes – thank you… we are currently running the “netapp” & “netapp_ontap” probes side by side until we are happy with the alerts

We will be looking to roll this out over the next few weeks

Many thanks

Joe Anderson •  Proact IT UK

Monitoring Consultant

Mobile: +447 824 505 483

Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

- Delivering Business Agility -

<http://www.proact.co.uk/email>

This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-453636698-1zz16i-2-402a4k@mail.ca-tech.jiveon.com, spieter@proact.co.uk. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.

Does netapp_ontab  has default dashboard in UMP ?

As per the readme the unified_dashboards package was updated with a netapp_ontap dashboard in rev 2.99 and then enhanced in 3.10.