CA Service Management

Hi

Has anyone integrated Tableau reporting tool with service desk/catalog?

Thanks

Stephanie

Good Morning Stephanie.
 
Researching for this shows me the following information:
The CA ServiceDesk and CA Service Catalog applications and their mdb database integration with the 'Tableau Reporting tool' is not tested and certified as such.
If you wish you can take a backup of the mdb database and test against it with that tool.
And see whether it works for you.
Although that would then be without an official support from CA for this.
 
Thanks and kind regards, Louis van Amelsfort.

Have a similar requirement for integrating CA SDM/Catalog with Tableau reporting tool. As this is more than an year old post, wanted to know if this has been tested/certified and some one could share knowledge docs around this integration.