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Add Impact Field to Employee Incident/Request Forms

Question asked by TheKatherine on Mar 15, 2017
Latest reply on Mar 17, 2017 by camja06

Is it possible to add the "Impact" field to the Incident/Request forms when a user is logged in using the "Employee" role and creating tickets? If so, are there instructions that I can follow as I have not modified any forms yet.

 

 

thank you

Katherine 

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