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detail_in page customization

Question asked by NavedAkhter on Mar 20, 2017
Latest reply on Dec 14, 2017 by Paul_Coccimiglio

Hi,

I am using CA Service Desk 14.1, I have add text field in (detail_in.htmpl) page for customer phone_number which is defined manually, I want to do it automatically when i select affected end user their phone_number will automatically populated in text field. Kindly help me how can i do this.

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