Symantec Access Management

  • 1.  Exception while decoding base64 string

    Posted Mar 23, 2017 10:41 AM

    I don't see any reported issues with this. Just curious to know what this error mean. This is recorded in server.log in SPS.
    [ERROR] - Inflation failed due to exception:
    [ERROR] - Exception while decoding base64 string: com.rsa.jsafe.JSAFE_InputException: Unexpected padding chars

     

    Thanks.



  • 2.  Re: Exception while decoding base64 string
    Best Answer

    Posted Mar 24, 2017 01:56 PM

    Hi Krishna,

     

    It seems like FWS is failing to decode the base64 encoded SAMLRequest. Hence you are getting below error in server.log

     

    [ERROR] - Exception while decoding base64 string: com.rsa.jsafe.JSAFE_InputException: Unexpected padding chars

     

    There could be many reasons to get this error.

    1) SAMLRequest is not encoded properly or not base64 encoded

    2) SAMLRequest would have modified by custom login page or appended with some junk characters

    3) half the request might have encoded and half of the request would be in clear text format.

     

    Thanks,

    Sharan



  • 3.  Re: Exception while decoding base64 string

    Broadcom Employee
    Posted Mar 27, 2017 01:04 PM

    Krishna,  Sharan provided a good possible explanation. But, please open a case with CA Support if you're stuck at this point, or need help in getting to the root cause.

    Thanks & Best Wishes. - Vijay