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Massive map of contracts with CIs

Question asked by InfiniteLoop on Mar 23, 2017
Latest reply on May 29, 2017 by TMACUL

Hello!

 

I'm importing data from another Help Desk and i'm a little bit of stuck with the CIs mapping to service contracts.

 

I can see that the relations are in the sdsc_map table, but there's a way of doing it in a massive way and not from the web interface? Like for example with grloader and an excel spreadsheet:

 

name      class      contract_num

***        ***       related_contract

 

Thanks for your help!

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