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CA PPM - Clarity, not send message to corporate mail

Question asked by Saulex on Mar 23, 2017
Latest reply on Apr 5, 2017 by Michael Thibault
Hello everyone,  I am new to handling the Clarity tool, and a problem has arisen which Clarity does not 
send the notifications to the corporate mails; Before it was done until implementing a
flow, which generates sub-automatic processes. At the moment of passing through a specific
process this does not send the corresponding mail to the designated resource.
(Attach print sequence of actions in Clarity).

 

not send message

 

Your help please, 

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