Symantec Privileged Access Management

Dear Sir,

Our customer met the issue that PAM Client crashed when my Mac was running in Chinese.

MAC Os version is 10.12.

They can only run with Firefox + Java plugin, but now Orcale will charge with Java and Firefox stop support Java plugin with version 52.

Up to now, we very hard to tell customer which solution can used CA PAM.

Please help us with this issue.

Thanks!

Unifosa engineer, Season

mail:season_yi@proware.com.tw

Hi Season,

PAM does not support Chinese keyboard layout yet. Please vote up the IDEA of having Chinese language to be supported in future version of PAM.

Unable to input Chinese Characters 

As for Firefox, as you may already know Firefox 52 and above is no longer support NPAPI Plugins except for Adobe Flash and this includes JAVA. We recommends you to use PAM client and Internet Explorer(Windwos) or Sarfari (Mac OS X) instead.

See below for your information,

Why do Java, Silverlight, Adobe Acrobat and other ... - Mozilla Support Community 

Java plugin does not work in Firefox 

Mozilla offers an Extended Support Release(ESR) version of Firefox specifically for use by organizations who need extended support for mass deployment. Only Mozilla Firefox 52 ESR 32-bit release will continue offering support for the standards-based plugin support technology required to launch Java Applets. To see if you are using an ESR release, check the Firefox menu item (Help -> About) and looking for the "ESR" identifier. you can download ESR at below link.

Mozilla Firefox Web Browser — Download Firefox Extended Support Release in your language — Mozilla 

Dear Sir,

I am not referring to the Chinese keyboard input problem.

My request is :

We can use CA PAM Client connect to CA PAM Server in Windows English and Chinese version.(7 or 8 or 10)

But we cannot use CA PAM Client connect to CA PAM Server in MAC OS 10.12 English and Chinese language.

Customer said the MAC OS 10.12 had release 6 months, why CA PAM Client up to now not support MAC 10.12 with English and Chinese language?/

When will lease support MAC OS 10.12 of CA PM client?

Thanks!

Season Yi

UNIFOSA Corp. Storage Business Unit (Proware)

6F., No.4, Alley. 1, Lane. 235, Baociao Rd.,

Sindian Dist., New Taipei City 231, Taiwan (R.O.C.).

TEL: +886 2 29148001 ext 2308

FAX: +886 2 29103717

Mobile: 0972831118

Home Page:  <http://si.proware.com.tw/> http://proware.com.tw

E-Mail:  <mailto:season_yi@proware.com.tw> season_yi@proware.com.tw

            <mailto:season94100@gmail.com> season94100@gmail.com

            <mailto:season_yi@outlook.com> season_yi@outlook.com

Hi Season,

CA PAM Workstation Client (End User Desktop Support) nowadays support the following OS only:

Microsoft® Windows 7, 8.1, 10

Linux

Apple MacOS X (Yosemite v10.10, El Capitain v10.11)

Please refer below matrix link for more information.

SAP Portal Services 

For further information let us know.

Thanks,
Regards