How can I make information from a tab in the form change commands be abligatory if in a custom field I first select the "Yes" option from a drop-down list.
If I understand you need to validate a field when you create or update a ticket. This configuration have to be done in Data Partition.
In Data Partition you can restric that a ticket field need to be not null when another field is "Yes".
Hope this help.
pcplolo, I may have misunderstand but I don't think data partition can meet requirements here.
I'm not aware on the possibility to have some "if" statement in Data partition constraints.
However for your requirements dav9401 ansd if you can accomodate to wait for the user to click on the save button you can look to enforce this by using status transition and associated condition assuming you work on R/I/P/C forms or use presave spl trigger as describe in the post here.
Hope this help
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