CA Service Management

  • 1.  USS javascript error for radio button

    Posted Apr 05, 2017 07:39 AM

    Hi Folks,

     

       In internet explorer

     

    (Internet option>advanced>Browsing>Disable script debugging (Internet Explorer)) - Unchecked

     

    (Internet option>advanced>Browsing>Display a notification about every script error ) - Checked

     

    After doing the above activity in IE and clicking on any radio button on any service in USS, we are getting the following error message in IE.

     

    "Object does not support property or method 'indexOf' ".

     

    Have anyone got this message before? Any help on this would be appreciated.

     

    Regards,

    Vikash



  • 2.  Re: USS javascript error for radio button

    Broadcom Employee
    Posted Apr 06, 2017 05:46 AM

    Good Morning Vikash.

     

    Although this error is new to me, my first thoughts then are:

    could this be caused by the situation where you have more than one radio-component on the form, where each of them have identical values in their _ID properties?

    Please check (and set) each _ID value as a unique value in case you have duplicates on these too.

     

    Thanks and kind regards, Louis van Amelsfort.



  • 3.  Re: USS javascript error for radio button

    Posted Apr 07, 2017 03:37 AM

    Hi Louis,

     

         I checked, we never used same id for different elements in the form.

     

    Regards,

    Vikash



  • 4.  Re: USS javascript error for radio button

    Posted Sep 29, 2017 03:29 PM

    Hi Vikas,

     

    What is the exact version of the Internet Explorer you are using ?? Do you see similar behavior in other browsers as well.

     

     

    Thanks

    Chitra