AnsweredAssumed Answered

Search result are not consistent

Question asked by m.sobh on Apr 6, 2017
Latest reply on Apr 10, 2017 by subvi02

While quering the system for "CLOSED" tickets, it doesnt show all the records. Is there any way i can be sure the query is working fine ??

Note the closed tickets showshow in the same day which i close and next day it given" No incidents found" it locks l  

My application is CA ServiceDesk 12.5