AnsweredAssumed Answered

Disable Affected end user from being mandatory

Question asked by m.fahd on Apr 6, 2017
Latest reply on Apr 10, 2017 by subvi02



i have a requirement to disable the required field (Affected End User) from being mandatory in the ticket creation.


i have already looked at the schema designer and i found in the CR, IN and PR that the field customer has a required demed check box.


is there're any workaround for this.