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Agent Down

Question asked by San_Mr on Apr 11, 2017
Latest reply on Apr 11, 2017 by San_Mr

Hello all,


We are facing agent down issue on one of the windows 2008 R2 machine .Controller show the below error 


"sockServer: requested port 48000 is already in use
Apr 11 08:15:06:436 [10488] Controller: The controller is unable to use 10.X.X.X:48000. Aborting. The address/port may already be in use."


Can someone assist on steps to be followed to fix the issue.

Thanks in Advance