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Viewing Session Recordings

Question asked by AlbertoBartolo on Apr 11, 2017
Latest reply on Apr 20, 2017 by AlbertoBartolo


We have recently implemented CA PAM 2.8.1 but have a question for the community


When watching recordings of RDP of type,  information about the session and its recording is displayed, but I have an issue with some windows servers 2003 that don't display the user Info segment, Im only watching Xsuite ID and Xsuite User ID  Information but need to get recorded the targeted user login. I have tried configuring generic accounts and for the Windows accounts; have configured the Distinguish name and domain correctly, but without success. Is someone having the same issue? Or any ideas of how to force to display that? 

capam 2.8.1ca pam*pam servicecapm 2.8 video

Thanks in advance