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UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

Question asked by pivst01 Employee on Apr 12, 2017
Latest reply on Apr 19, 2017 by pivst01

Hi All,

 

i've tried to install UIM 8.5.1 on my local testmachine (without DNS or other services, but the prerequisite should be fulfilled), when the installation stuck at 26% and after that failed.

in the logs i can see the next error messages. do you have please any idea/suggestion how to fix it?

i dont know whether the ip 127.0.0.1 is the one that it should correctly pick up.

thank you

 

2017-04-12 10:59:49,576 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3193 [Thread-33] - Waiting for 'controller' probe to respond.
2017-04-12 10:59:49,586 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
2017-04-12 10:59:49,592 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused
2017-04-12 10:59:52,092 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
2017-04-12 10:59:52,095 DEBUG pds.PDSController:send:180 [Thread-33] - Command 'nametoip' response retrieved.
2017-04-12 10:59:52,096 INFO probe.ProbeController:waitForResponse:235 [Thread-33] - ip_address: 127.0.0.1
2017-04-12 10:59:52,096 INFO probe.ProbeController:waitForResponse:236 [Thread-33] - port: 48000
2017-04-12 10:59:52,096 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3198 [Thread-33] - 'controller' probe successfully responded.
2017-04-12 10:59:52,096 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3193 [Thread-33] - Waiting for 'hub' probe to respond.
2017-04-12 10:59:52,096 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
2017-04-12 10:59:52,097 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
2017-04-12 10:59:54,598 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
2017-04-12 10:59:54,600 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
2017-04-12 10:59:57,100 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
...
2017-04-12 11:04:49,594 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
2017-04-12 11:04:52,104 ERROR probe.ProbeController:waitForResponse:251 [Thread-33] - Failed to communicate with probe 'hub' in the allotted time.
2017-04-12 11:04:52,104 ERROR impl.UIMServerConfigureController:run:492 [Thread-33] - NimException caught
(6) permission denied, Failed to communicate with probe 'hub' in the allotted time of 300 secs.
at com.nimsoft.install.nimcommon.probe.ProbeController.waitForResponse(ProbeController.java:252)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.waitForProbeToRespondCommon(UIMServerConfigureController.java:3196)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.waitForProbeToRespondCommon(UIMServerConfigureController.java:3187)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.startupNMS(UIMServerConfigureController.java:601)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)
at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_nmsStartup(UIMServerConfigureController.java:527)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:504)
at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:490)
at java.lang.Thread.run(Unknown Source)

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