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Change field mapping from Create Change Order button on Incident

Question asked by Grant Bruneau Champion on Apr 12, 2017
Latest reply on Apr 13, 2017 by Grant Bruneau

Hi community,

 

I've been looking for ways to change the fields mapped to a change order when an analyst uses the Create Change Order button on a Request/Incident/Problem.  This functionality seems to be different than the Create Problem button on an Incident.  That button has a form element on detail_in that you can modify, but not the Create Change Order button...

 

Any advice is appreciated.  Thanks!

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