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Want Delay in .SPL

Question asked by mayur.malhotra.1 on Apr 13, 2017
Latest reply on May 17, 2017 by Kyle_R

Hi ,

 

We have created 2 Post_validate triggers.

 

1. POST_VALIDATE z_Attach_Update_Status_Remedy_Ticket_Event() 5030  FILTER( EVENT("UPDATE")&& status{->}); on cr object

2. POST_VALIDATE z_Attach_Create_Remedy_Log_Activity() 5044 FILTER( EVENT("INSERT") && type != "LOGUPD" ); on alg object

 

The first one to trigger event created in Events of Service Desk.

The second one to get alg objects from the tickets and trigger to execute external file.

 

Our requirement is to first trigger (1st ) update_status  then Log_activity.

 

I have given 5030 which is lesser than activity log i.e. 5044. But first post_validate triggering event (attaching event) in the mean time log_activity event triggering.

And We are getting activity logs before update_status. 

 

Can we do something so that update status event trigger & executes first then log_activity be trigger.

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