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SDM Installation stucked

Question asked by La-Qa on Apr 17, 2017
Latest reply on May 25, 2017 by TMACUL

Hello Team

 

we are installing SDM 14.1 but it stucking at 62%. database is on separate server. i checked the configure logs. THe only error i found is below.

 

how can i fix this sql error. to complete my installation? 

 

however, i the database server is pingable to application server.

 

 

04/15 09:37:04.063 INFO ? ? Sqlcmd: Error: Microsoft SQL Server Native Client 11.0 : TCP Provider: The requested name is valid, but no data of the requested type was found.
04/15 09:37:04.063 INFO ? ? .
04/15 09:37:04.063 INFO ? ? Sqlcmd: Error: Microsoft SQL Server Native Client 11.0 : Unable to complete login process due to delay in opening server connection.
04/15 09:37:04.063 INFO ? ? Sqlcmd: Error: Microsoft SQL Server Native Client 11.0 : A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online..
04/15 09:37:04.220 INFO ? ? 04-15,09:37:04 Checking existing mdb version...
04/15 09:37:04.376 INFO ? ? 04-15,09:37:04 Pre-check OKAY ( will upgrade MDB version-1.5 )
04/15 09:37:04.438 INFO ? ? 04-15,09:37:04 Loading mdb...
04/15 09:37:04.438 INFO ? ? using Service_Desk

 

 

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