AnsweredAssumed Answered

Probe of Things - UMP Healthcheck

Question asked by Jean Gomes on Apr 17, 2017
Latest reply on Apr 18, 2017 by BryanKMorrow

Hello Folks,

 

I downloaded the probe of things from store and send to IM Archive.

 

I executed a call 'healthcheck_UMP_health, but in status bar showed communication error.

 

CA UIM 8.2

Probe of Things installed in NIS robot

 

Follow the logs (level 4)

Apr 17 14:23:49:106 [main, probe_of_things] ****************[ Starting ]****************
Apr 17 14:23:49:106 [main, probe_of_things] 1.14
Apr 17 14:23:49:106 [main, probe_of_things] CA Technologies
Apr 17 14:23:49:123 [main, probe_of_things] port=48011
Apr 17 14:23:49:180 [main, probe_of_things] Login to NimBUS is OK
Apr 17 14:24:00:770 [attach_socket, probe_of_things] Starting WASP list queries
Apr 17 14:24:00:942 [attach_socket, probe_of_things] Request to probe "/Logicalis-Infrastructure-Management/Core-Optimal-IM/br5oimcnmnms001/data_engine" callback get_connection_string was successful.
Apr 17 14:24:00:950 [attach_socket, probe_of_things] Resulting parsed connection data is: DatabaseConnectionInfo [databaseName=CA_UIM_8, databaseServer=10.55.249.12, dbProvider=SQLOLEDB, nisJdbcUsername=sa, nisJdbcPassword={not_shown_for_security_reasons}, nisJdbcUrl=jdbc:sqlserver://;serverName=10.55.249.12;databaseName=CA_UIM_8;applicationName=probe_of_things]
Apr 17 14:24:00:952 [attach_socket, probe_of_things] Database is: SQL Server
Apr 17 14:24:00:952 [attach_socket, probe_of_things] Integrated Security: False
Apr 17 14:24:04:357 [attach_socket, probe_of_things] REPORTS: UMP Techdocs report creation started
Apr 17 14:24:04:627 [attach_socket, probe_of_things] Starting DB Info queries
Apr 17 14:24:04:691 [attach_socket, probe_of_things] Request to probe "/Logicalis-Infrastructure-Management/Core-Optimal-IM/br5oimcnmnms001/data_engine" callback get_connection_string was successful.
Apr 17 14:24:04:698 [attach_socket, probe_of_things] Resulting parsed connection data is: DatabaseConnectionInfo [databaseName=CA_UIM_8, databaseServer=10.55.249.12, dbProvider=SQLOLEDB, nisJdbcUsername=sa, nisJdbcPassword={not_shown_for_security_reasons}, nisJdbcUrl=jdbc:sqlserver://;serverName=10.55.249.12;databaseName=CA_UIM_8;applicationName=probe_of_things]
Apr 17 14:24:04:810 [attach_socket, probe_of_things] Database is: SQL Server
Apr 17 14:24:04:810 [attach_socket, probe_of_things] Integrated Security: False
Apr 17 14:24:06:960 [attach_socket, probe_of_things] REPORTS: UMP Techdocs report creation started
Apr 17 14:24:07:108 [attach_socket, probe_of_things] Starting database fragmentation queries
Apr 17 14:24:07:512 [attach_socket, probe_of_things] Request to probe "/Logicalis-Infrastructure-Management/Core-Optimal-IM/br5oimcnmnms001/data_engine" callback get_connection_string was successful.
Apr 17 14:24:07:531 [attach_socket, probe_of_things] Resulting parsed connection data is: DatabaseConnectionInfo [databaseName=CA_UIM_8, databaseServer=10.55.249.12, dbProvider=SQLOLEDB, nisJdbcUsername=sa, nisJdbcPassword={not_shown_for_security_reasons}, nisJdbcUrl=jdbc:sqlserver://;serverName=10.55.249.12;databaseName=CA_UIM_8;applicationName=probe_of_things]
Apr 17 14:24:07:656 [attach_socket, probe_of_things] Database is: SQL Server
Apr 17 14:24:07:656 [attach_socket, probe_of_things] Integrated Security: False

 

 

Could you help me to find the communication issue? 

Everything looks fine on logs.

Outcomes