Hallett_German

New APM/ASM/AXA KDs for March 2017

Discussion created by Hallett_German Employee on Apr 18, 2017
Latest reply on Apr 25, 2017 by Nicolas1

New Knowledge Documents for March 2017

 

 

NEW

1. Missing CPU metrics in the Investigator: Host Average CPU(5) and Process Load Proportion (%). TEC1078626
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1078626.html

 

2. Not seeing query post parameters for APM CE (CEM) defects. TEC1078495
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1078495.html

 

3. Creating an Enhancement Request for CA APM. TEC1030668
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1030668.html

 

4. Unknown crash types for iOS mobile app version 8.2.1 in CA AXA 16.4. TEC1701588
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1701588.html

 

5. Not seeing attributes created in Team Center Experience View. TEC1555453
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1555453.html

 

6. Obtaining Introscope Workstation for Macintosh. TEC1914746
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1914746.html

 

 

7. An Unofficial List of CEM/APM & Postgres Releases. TEC1401711
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1401711.html

 

8. What is the difference between the APM database fields ts_bad_transactions and ts_defects?TEC1609771
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1609771.html

 

9.How to Receive SMS Alerts from ASM. TEC1033378
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1033378.html

 

10. Webview-linked alerts go to the incorrect dashboard. TEC1906454
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1906454.html

 

11. Seeing 'A JavaScript calculator in the MOM cannot output metric data to an agent that exists in a Collector' Warning message in MOM IntroscopeEnterpriseManager.log TEC1218334
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1218334.html

 

12. APM 10.5.1 - MOM high resource usage on startup. TEC1611475
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1611475.html

 

13. HTTP body truncated in CEM defect. TEC1901447
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1901447.html

 

14. Help does not display on Webview or Team Center.TEC1896622
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1896622.html

 

15. IE 11 accessing APM 10.5.1 Team Center freezes after clicking on the Close button on the Welcome Page. TEC1864578
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1864578.html

 

16. Is there a way to enable auto start up of the CA APM for Web Servers upon an AIX server restart? TEC1679694
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1679694.html

 

17. After upgrade from 10.5.1 (10.5.1.6) to 10.5.1 HF1 (10.5.1.8) using the Enterprise Manager installer, the ws-plugins directory contains no files which may prevent user login via the workstation. TEC1650367

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1650367.html

 

18. Is APM Affected by the Apache Struts 2 CVE-2017-5638 vulnerability? TEC1588864
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1588864.html

 

19. Question and Answers about SmartStor Maintenance Using SmartStorTools TEC1651685
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1651685.html

 

20. TIM under MTP is not showing connections for SSL web servers which are visible on MTP Analysis page and have been added to the Web Server Filters list in CEM so are visible in the file "/opt/CA/APM/tim/config/timconfig.xml" TEC1041542
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1041542.html

 

21. After upgrade to 10.5.x both MOM & Collector logs contain "SEVERE: Could not synchronize database state with session org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect)" TEC1363146
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1363146.html

 

22. Is there a way to encrypt the password for truststores and keystores in the IntroscopeAgent.profile? TEC1760318
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1760318.html

 

23. Application hung at start up due to deadlock in APM Java Agent TEC1918376
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1918376.html

 

24."Last updated" date in ca-eula.txt is invalid TEC1982827
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1982827.html

 

25. Is agent URL grouping specifier pathprefix case-sensitive? TEC1533666
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec33666.html

 

26. An example of using BackendMarker TEC1576067
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1576067.html

 

27. How do I create alerts for when JMS servers become locked? TEC1617949

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1617949.html

 

28. How to monitor a Spring/Spring Boot application with APM. TEC1954382
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1954382.html

 

29. What are the available ways to monitor SAP ABAP applications with CA APM? TEC1991838
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1991838.html

 

30. Stopping the TIM "magic number" error. TEC1723717
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1723717.html

 

31. What causes the TIM's "exiting on timeout reading magic number from apmpacket" error? TEC1931668
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1931668.html

 

32. How to perform Offline Installation for Logstash and APM Output Plugin for Digital Experience Collector TEC1548309
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1548309.html

 

33. Deploying APM Hotfix to address MVC tracer issue of having instance field in its implementation TEC1907535
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1907535.html

 

34. Getting "Kibana is currently unavailable" error when trying to access Data Studio in CA App Experience Analytic TEC1687903
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1687903.html

 

35. After upgrade of APM EM cluster to 10.5.1 would also like to upgrade 9.6 agents for Weblogic 11g R1 and 12c under Java runtime 1.6. However JRE 1.6 support has been dropped in 10.5.x TEC1001777
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tecC1001777.html

 

36. Error: An updated configuration could not be sent to one or more of the selected monitors. These monitors were not enabled. TEC1469571
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec101469571.html

 

37. Seeing Performance and other Issues with Summary MOM solution. TEC1947977
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1947977.html

 

38. DA and alerts not reflecting in team center TEC1000427
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1000427 html

 

39. How can Superdomain metrics be published in subdomains ? TEC1315781
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1315781.html

 

40. How to configure CEM with LDAP authentication using your own LDAP groups TEC1377094
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1377094.html

 

41. NodeJS Agent compatibility requirements TEC1388831
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1388831.html

 

42. Conflict between JavaAgent and Mulesoft Gateway TEC1342497
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tecTEC1342497.html

 

43. Why does the APM Database Password not Encrypt even though the Property "plainTextPasswords" is set to "true"? TEC1743179
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1743179.html

 

44. ACC - "Change Package" window empty. ACC cannot find a compatible package TEC1650232
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1650232.html

 

45. Does APM Command Center Agent Controller 10.5 support systemd of RHEL7? TEC1556434
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1556434.html

 

46. How to use introscope.agent.transactiontracer.userid.key? TEC1359157
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1359157.html

 

47. apm/appmap/vertex endpoint no longer available after upgrade to 10.5 TEC1812164
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1812164.html

 

48. How to change the thresholds and colors of the Overview tab for the CEM \ Business Service \ Business Transactions node?
TEC1316586
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1316586.html

 

49. The Introscope EM fails to start - org.rocksdb.RocksDBException: Corruption: checksum mismatch
TEC1014413
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1014413.html

 

50. Upgrading from 9.0.x to 10.5.x TEC1260702
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1260702.html

 

51. 10.5.x Oracle APM database tablespace requirement
TEC1617249
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1617249.html

 

52.  How to disable Introscope Agent log and AutoProbe log? TEC1877185

How to disable Introscope Agent log and AutoProbe log? 

 

UPDATES

1. What is the Relationship between Certificate Expiration and Webstart Workstation operation? TEC1854484

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1854484.html

 

2. Seeing 'A JavaScript calculator in the MOM cannot output metric data to an agent that exists in a Collector' Warning message in MOM IntroscopeEnterpriseManager.log TEC1218334
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1218334.html

 

3. A Team Center Universe with defined attribute filter e.g. Hostname, and filtered out values does not show those excluded values at next edit. TEC1597078
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1597078.html

 

4. "Underlying Metric" errors filling up my log. What does it mean?
TEC1715492
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1715492.htm

 

5. An ADA/MTP/APM TIM Release Compatibility List TEC1241257
An ADA/MTP/APM TIM Release Compatibility List. 

 

Retired
1. TEC1402184 An Unofficial List of CEM/APM & Postgres Releases 
2. TEC604285 JavaScript warn message is seen in the MOM logs - A JavaScript calculator in the MOM cannot output metric data to an agent that exists in a Collector JavaScript warn message is seen in the MOM logs - A JavaScript calculator in the MOM cannot output metric data to an agent that exists in a Collector 
3. TEC1130951 Instrumenting a Java agent inside a Docker container
4. TEC566601 An example of using BackendMarker
5. TEC1860587 How to monitor SAP ABAP applications with CA
6. TEC1028103 TIM ERROR: timapmpacketcomm: exiting on timeout reading magic number from apmpacket
7. TEC1297389 What are the best probe definitions to monitor a Spring Boot application?

Outcomes