AnsweredAssumed Answered

CEM - TIM not parsing transactions anymore

Question asked by rogelio.dipasquale on Apr 18, 2017
Latest reply on Apr 19, 2017 by rogelio.dipasquale

Hi all,



I've changed some CEM users/gropus, and I completely lost transaction statistics.


I'm checking TIM status and I see that

Total TranComps      Total TranUnits and Total TranSets are 0 on TIM.


Does this mean that TIM is not parsing that traffic anymore?

I don't see anything in CEM Console about my transactions, but Introscope keeps seeing them (Avg response time, Responses per interval, etc ... )


How can I check if tim is correctly configured, or why it is not matching Tran definitions? I downloaded conf and log files and I don't see anything strange.


TIM is on phisical RHEL