Thanks Balta for your response,
Every single probes on Primary HUB and its version has been verified numerous times and I did make sure instructions are followed. Just did nametoip from primary hub and it did return the port and ip. Unfortunately, I went down the support route but was not able to get anywhere. Other thing to notice was when the upgrade was done, attribute plugin did not even install the custom batch scripts, it was after the installation and support send me those files from their environment.
Curious to know, was the environment that you are working, is a fresh start with 8.5.1 or it was an upgrade from prior version? If it was upgrade did the installation was successful and loaded every single scripts in the right place where it was suppose to be?
In my case upgrade from 8.4.7 to 8.5.1 was successful but this new feature never works for me and to be very honest with you, I am not sure how to resolve this error.
Thanks,
Chintan Rami