CA Service Management

  • 1.  Jasper Server - CrossTab

    Posted Apr 20, 2017 04:45 AM
      |   view attached

    Hi,
    I created "New Ad Hoc View, Crosstab" in Jasper Server.
    When I use any attribute type "combo_name", system show me alert "An error occurred while peforming the previos request".
    (Attribute "userid" is OK).
    Could I use attribute type "combo_name" in Crosstab in Jasper Server?

    Thank you for your help.
    Jan



  • 2.  Re: Jasper Server - CrossTab

    Posted Apr 20, 2017 05:09 AM

    Check if you have any sort of spaces in column names,if there are any then remove all and retry.



  • 3.  Re: Jasper Server - CrossTab

    Posted Aug 15, 2017 04:53 AM
      |   view attached

    The error persists :-( 



  • 4.  Re: Jasper Server - CrossTab

    Posted Aug 15, 2017 09:35 AM

    Hi Jan - I will send you a private message regarding this.  I would like to reach out to you regarding a small project going on for testing out a domain for use with CA Service Desk manager in Jasper.  

    Thanks,

    Jon I.



  • 5.  Re: Jasper Server - CrossTab

    Posted Aug 15, 2017 09:39 AM

    For anyone having this issue - what you need to do is change the ad-hoc view type to "Table" - then add the combo name fields, then you can change it back to a cross tab.  Now you may also have additional issues with things like date fields and filters - so just keep that in mind.  This is one of the reasons we cannot fully support the use of a domain just yet.  We are currently working on it, and will announce its availability once we roll it out officially

    Regards,

    Jon I.