DX Application Performance Management

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  • 1.  how can I check introscope agent services running or not?

    Posted Apr 20, 2017 03:14 AM

    Hi,

     

    1. I am using Introscope9.0.6.0 version. In that how can I check introscope agent services?

    2. This is a stand-alone server(SunOS Release 5.10), what are the steps to restart the introscope agent services?

     

    Please suggest me.

     

     

    Thanks,

    Kumar



  • 2.  Re: how can I check introscope agent services running or not?

    Broadcom Employee
    Posted Apr 20, 2017 03:21 AM

    Hello Kumar

     

    For Java agent and .net agent  there is no specific services it will be recycled/restarted your application

    ex: For .net  you have to  stop and start IIS service

     

    Appert from this

    EPagent and  .net agent part >performance collector service  are the agent related service.

     

    Hope , this will help you 

     

    Thanks

    olympia



  • 3.  Re: how can I check introscope agent services running or not?
    Best Answer

    Posted Apr 20, 2017 02:34 PM

    May I add that with Java agent and .net agent:

     

    a.) restart the Java application that the Java agent is instrumented on

    b.) restart the IIS server as Olympia suggested for .net agent

     

    For EPAgent, it is usually runs as a service--please restart the service.

     

    Francis



  • 4.  Re: how can I check introscope agent services running or not?

    Broadcom Employee
    Posted Apr 20, 2017 06:56 AM

    Hi Kumar,

     

    9.0 is EOS. You can upgrade to our latest versions 10.x.

     

    Here is the link for 9.x java agent which helps you in understanding better,

     

    https://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/status/support-life-cycle/indexes/ca-apm-release-and-support-lifecycle-dates.html?intcmp=searchresultclick&resultnum=2

     

    Regards
    Sri