AnsweredAssumed Answered

App and NSA services will not start

Question asked by CMCN1982 on Apr 20, 2017
Latest reply on Apr 21, 2017 by Suman Pramanik

Hi all,

 

I am having some problems getting the app and nsa services to start.

 

SYS 2017-04-20 11:46:42,079 [localhost-startStop-2] niku.union (none:none:none:none) Stopping Distributed Cache Maintenance...
SYS 2017-04-20 11:46:42,095 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: tower...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: nsa...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: wmd-init...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: jasper-init...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: odf.init...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: bpm...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: bpm-validation...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: njs...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: blobcrack.init...
SYS 2017-04-20 11:46:42,157 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: schedulers.init...
SYS 2017-04-20 11:49:47,013 [localhost-startStop-1] niku.union (none:none:none:none) Clarity 15.2.0.213 initializing...
WARN 2017-04-20 11:49:48,699 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Could not get Connection to verify Database: clarity
WARN 2017-04-20 11:49:48,699 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Could not verify database connection for Local TenantInstance with id = clarity marking as an invalid configuration.
SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) ==================================================================
SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) ==================================================================
SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) CLARITY

SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: id: clarity
SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: appId: app
SYS 2017-04-20 11:49:48,700 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: bgId: bg
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: fileDirectory: tenantDirectory
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: status: invalid
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: id: clarity
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: serviceId: niku
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: driver: com.ca.clarity.jdbc.sqlserver.SQLServerDriver
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: url: jdbc:clarity:sqlserver://48.137.137.179:1433;DatabaseName=niku;InsensitiveResultSetBufferSize=0;ProgramName=Clarity
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: username: niku
SYS 2017-04-20 11:49:48,701 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: schemaName: niku
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: serviceName: niku
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: vendor: mssql
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: largeIndex: INDX_LARGE
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: smallIndex: INDX_SMALL
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: largeTables: USERS_LARGE
SYS 2017-04-20 11:49:48,702 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/Database: smallTables: USERS_SMALL
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: id: clarity_dwh
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: serviceId: ppm_dwh
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: driver: com.ca.clarity.jdbc.sqlserver.SQLServerDriver
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: url: jdbc:clarity:sqlserver://IELETT12KEPICRT:1433;DatabaseName=ppm_dwh;InsensitiveResultSetBufferSize=0;ProgramName=Clarity
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: username: ppm_dwh
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: schemaName: ppm_dwh
SYS 2017-04-20 11:49:48,703 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: serviceName: ppm_dwh
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: vendor: mssql
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: clarityDBLink: PPMDBLINK
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: factIndex: DWH_PPM_INDX_FACT
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: dimensionIndex: DWH_PPM_INDX_DIM
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: factTables: DWH_PPM_DATA_FACT
SYS 2017-04-20 11:49:48,704 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: dimensionTables: DWH_PPM_DATA_DIM
SYS 2017-04-20 11:49:48,715 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) ==================================================================
SYS 2017-04-20 11:49:48,716 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Tenants for this Application with instance id = app :
SYS 2017-04-20 11:49:48,716 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) ==================================================================
SYS 2017-04-20 11:49:48,716 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) Active Tenants:
SYS 2017-04-20 11:49:48,716 [localhost-startStop-1] config.TenantConfigurationManager (none:none:none:none) ==================================================================
ERROR 2017-04-20 11:49:48,717 [localhost-startStop-1] niku.union (none:none:none:none) Clarity15.2.0.213 failed to initialize.
com.niku.union.config.ConfigurationException: The application failed to start because of a database configuration problem. Please review the application log for specific error information.
at com.niku.union.config.ConfigurationManager.initAppServerIntern(ConfigurationManager.java:4067)
at com.niku.union.config.ConfigurationManager.initAppServer(ConfigurationManager.java:3992)
at com.niku.union.web.WebControlServlet.init(WebControlServlet.java:155)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1183)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1099)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:989)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4913)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5223)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1419)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1409)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

 

Since the above errors I have been unable to restart the services.

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