Symantec Access Management

  • 1.  CA Authminder 8.1 707029047 error

    Posted Apr 24, 2017 10:06 AM

    When i am accessing profile i am getting this error

    Authentication Flow Manager Error!!!

    Authentication Flow Manager unable to process the request

     
    Please try again. Contact customer care, if problem persists!

    ErrorCode:707029047 : The request is not supported by Authentication Flow Manager.


  • 2.  Re: CA Authminder 8.1 707029047 error

    Posted Apr 24, 2017 12:28 PM

    Here is the detailed error

     

    2017-04-24 11:23:48,081 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN common.pool.PoolableSocketFactory(58) -> Unable to connect to RemoteHost [Server:<AFM Port>]
    java.net.ConnectException: Connection refused: connect
    at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
    at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)
    at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    at java.net.Socket.connect(Socket.java:579)
    at com.arcot.webfort.common.pool.socket.SocketFactory.createSocket(SocketFactory.java:34)
    at com.arcot.webfort.common.pool.PoolableSocketFactory.createSocket(PoolableSocketFactory.java:44)
    at com.arcot.webfort.common.pool.PoolableSocketFactory.makeObject(PoolableSocketFactory.java:53)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:1158)
    at com.arcot.webfort.common.pool.ObjectPool.borrowObject(ObjectPool.java:34)
    at com.arcot.webfort.common.pool.PoolManager.borrowObjectFromPool(PoolManager.java:229)
    at com.arcot.webfort.common.pool.PoolManager.getObjectFromActivePool(PoolManager.java:273)
    at com.arcot.webfort.common.pool.PoolManager.borrowObject(PoolManager.java:112)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.borrowObjectFromPool(PooledTCPTransport.java:253)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:68)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:58)
    at com.arcot.webfort.authentication.api.impl.AuthAPICommunication.sendReceive(AuthAPICommunication.java:62)
    at com.arcot.webfort.authentication.api.impl.AuthUtil.aidGetChallenge(AuthUtil.java:145)
    at com.arcot.webfort.authentication.api.impl.ArcotIDAuthImpl.getChallenge(ArcotIDAuthImpl.java:133)
    at com.arcot.integrations.frontend.InitializeWebFortAPIServlet.testConnection(InitializeWebFortAPIServlet.java:148)
    at com.arcot.integrations.frontend.InitializeWebFortAPIServlet.init(InitializeWebFortAPIServlet.java:117)
    at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
    at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
    at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
    at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
    at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1981)
    at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1955)
    at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
    at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
    at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518)
    at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
    at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
    at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:671)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:212)
    at weblogic.application.internal.SingleModuleDeployment.activate(SingleModuleDeployment.java:44)
    at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
    at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
    at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
    at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
    at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
    at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
    at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
    at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
    at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
    at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
    2017-04-24 11:23:48,081 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO common.pool.PoolManager(237) -> Detected fail over scenario! (Num of connectionfailures : 1)
    2017-04-24 11:23:48,081 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN common.pool.PoolManager(126) -> Exception occurred while borrowing object
    ErrCode:8::Message:No active pool was found
    at com.arcot.webfort.common.pool.PoolManager.getObjectFromActivePool(PoolManager.java:317)
    at com.arcot.webfort.common.pool.PoolManager.borrowObject(PoolManager.java:112)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.borrowObjectFromPool(PooledTCPTransport.java:253)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:68)
    at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:58)
    at com.arcot.webfort.authentication.api.impl.AuthAPICommunication.sendReceive(AuthAPICommunication.java:62)
    at com.arcot.webfort.authentication.api.impl.AuthUtil.aidGetChallenge(AuthUtil.java:145)
    at com.arcot.webfort.authentication.api.impl.ArcotIDAuthImpl.getChallenge(ArcotIDAuthImpl.java:133)
    at com.arcot.integrations.frontend.InitializeWebFortAPIServlet.testConnection(InitializeWebFortAPIServlet.java:148)
    at com.arcot.integrations.frontend.InitializeWebFortAPIServlet.init(InitializeWebFortAPIServlet.java:117)
    at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
    at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
    at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
    at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
    at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1981)
    at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1955)
    at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
    at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
    at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518)
    at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
    at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
    at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:671)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
    at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:212)
    at weblogic.application.internal.SingleModuleDeployment.activate(SingleModuleDeployment.java:44)
    at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
    at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
    at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
    at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
    at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
    at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
    at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
    at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
    at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
    at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)



  • 3.  Re: CA Authminder 8.1 707029047 error

    Broadcom Employee
    Posted May 12, 2017 03:57 PM

    The error seems straight forward "Unable to connect to RemoteHost [Server:<AFM Port>]
    java.net.ConnectException: Connection refused: connect" but the odd thing here is that I would have expected a server name and a port actually in the message. I would suspect the application is not fully started or simply not configured. You should open an issue with CA Support to discover which.