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Can we purge request/problem having priority to none in CA service desk

Question asked by Bijender Kumar on Apr 25, 2017
Latest reply on Apr 25, 2017 by Bijender Kumar

Hi

we tried to purge inactive data for a particular time period from service desk. All the data got purged except having priority to none. 

Can we put some additional query in the rule to purge the data having priority to none ?

 

Thanks..

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