I have a doubt with the catalog configuration, let's see if anyone can help me :-)
I'm configuring in Catalog the details of the Service Offerings, when I modify the approval level in any of them, the next field is "Status on Approval".
I have two options: "fulfilled" and "pending fulfillment", but the custom options doesn't appear.
<!-- 1100 to 1899 can be used for custom fulfillment status -->
<!-- 1900 and above is reserved -->
So, if the user auth level is upper than approval level, I can't choose my custom status.
Same if the auth level is lesser, the request is "pending approval" status, I don't find any option to modify it with my custom status.