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CA SDM 14.1 - Classic SR Workflow

Question asked by Vinicius_Paulo on Apr 25, 2017
Latest reply on Apr 29, 2017 by Lindsay_Estabrooks

Hi all!

 

I would like to know if is there a way to put a behavior on a service request workflow, where when I set a task as "Completed", the next one automatically becomes "Completed". Example:

 

 

When the task with the sequence '70' is set to the status "Completed", Am I able to see the SDM set in automatic, the next task '80' to the status "Completed"?

 

Thanks!

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