Clarity

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  • 1.  V15.2 New UI Access Problem

    Posted Apr 25, 2017 05:54 PM

    Dear Communities, 

     

    I just updated from 14.2 to 15.2 and trying to connect to the new UI, when i enter the login and password i get systematically this error 

     

    ERROR 2017-04-25 15:32:35,841 [http-nio-8080-exec-9] ppm.rest (clarity:admin_fr:10888058__1D073A38-8B9C-4F21-BB23-39332D00F033:PPM_REST_API) Exception processing request java.lang.NullPointerException

    I checked in CSA that the REST API is enabled and the csk is installed 

     

    Could you please help me to resolve this problem 

     

    thanks in advance 

     

    Mohammed



  • 2.  Re: V15.2 New UI Access Problem

    Broadcom Employee
    Posted Apr 26, 2017 03:08 AM

    Hi Mohammed,

     

    Can you please provide the entire app-ca log and let me know what is the OS you are using for servers and the timezone set on the ppm app server?

     

    Regards
    Suman Pramanik



  • 3.  Re: V15.2 New UI Access Problem

    Posted Apr 26, 2017 06:12 AM

    Hi Suman 

     

    thanks for your response, 

     

    I am using Linux RHEL 6.4 and the timezone is "Boston, Massachusetts, United States"

     

    Thank you for your help

     

    Extract 50M of the log : 

     

    at com.ca.ppm.rest.resource.AuthResourceHandler.postLoginResource(AuthResourceHandler.java:48)      at sun.reflect.GeneratedMethodAccessor154.invoke(Unknown Source)      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)      at java.lang.reflect.Method.invoke(Method.java:498)      at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)      at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)      at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)      at org.glassfish.jersey.internal.Errors.process(Errors.java:315)      at org.glassfish.jersey.internal.Errors.process(Errors.java:297)      at org.glassfish.jersey.internal.Errors.process(Errors.java:267)      at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)      at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)      at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)      at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)      at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.ResponseHeaders.doFilter(ResponseHeaders.java:62)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:138)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.AuthenticationFilter.doFilter(AuthenticationFilter.java:111)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.APIAccessibilityFilter.doFilter(APIAccessibilityFilter.java:67)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:55)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:45)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)      at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:63)      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745) ERROR 2017-04-25 16:03:20,418 [http-nio-8080-exec-34] ppm.rest (clarity:cpenel:10888081__BF4E38CB-0A3C-47FA-AC42-BC3A53F60299:PPM_REST_API) Exception processing request java.lang.NullPointerException      at java.io.StringReader.<init>(StringReader.java:50)      at org.json.JSONTokener.<init>(JSONTokener.java:73)      at org.json.JSONObject.<init>(JSONObject.java:310)      at com.ca.ppm.security.rest.UserContextFunctionResource.getServerTimeZone(UserContextFunctionResource.java:294)      at com.ca.ppm.security.rest.UserContextFunctionResource.getSystemInfo(UserContextFunctionResource.java:130)      at com.ca.ppm.security.rest.UserContextFunctionResource.getUserContextResource(UserContextFunctionResource.java:102)      at com.ca.ppm.security.rest.UserContextFunctionResource.getResource(UserContextFunctionResource.java:67)      at com.ca.ppm.rest.provider.FunctionResourceProvider.getResource(FunctionResourceProvider.java:61)      at com.ca.ppm.rest.resource.FunctionResourceImpl.getResource(FunctionResourceImpl.java:695)      at com.ca.ppm.security.rest.LoginFunctionResource.create(LoginFunctionResource.java:87)      at com.ca.ppm.rest.provider.FunctionResourceProvider.createEntity(FunctionResourceProvider.java:158)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:266)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:232)      at com.ca.ppm.rest.resource.AuthResourceHandler.postLoginResource(AuthResourceHandler.java:48)      at sun.reflect.GeneratedMethodAccessor154.invoke(Unknown Source)      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)      at java.lang.reflect.Method.invoke(Method.java:498)      at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)      at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)      at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)      at org.glassfish.jersey.internal.Errors.process(Errors.java:315)      at org.glassfish.jersey.internal.Errors.process(Errors.java:297)      at org.glassfish.jersey.internal.Errors.process(Errors.java:267)      at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)      at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)      at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)      at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)      at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.ResponseHeaders.doFilter(ResponseHeaders.java:62)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:138)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.AuthenticationFilter.doFilter(AuthenticationFilter.java:111)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.APIAccessibilityFilter.doFilter(APIAccessibilityFilter.java:67)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:55)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:45)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)      at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:63)      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745) ERROR 2017-04-25 16:05:18,054 [http-nio-8080-exec-35] ppm.rest (clarity:cpenel:10888082__BA7C925E-71C4-40FF-AC98-84CB4B5D4CBD:PPM_REST_API) Exception processing request java.lang.NullPointerException      at java.io.StringReader.<init>(StringReader.java:50)      at org.json.JSONTokener.<init>(JSONTokener.java:73)      at org.json.JSONObject.<init>(JSONObject.java:310)      at com.ca.ppm.security.rest.UserContextFunctionResource.getServerTimeZone(UserContextFunctionResource.java:294)      at com.ca.ppm.security.rest.UserContextFunctionResource.getSystemInfo(UserContextFunctionResource.java:130)      at com.ca.ppm.security.rest.UserContextFunctionResource.getUserContextResource(UserContextFunctionResource.java:102)      at com.ca.ppm.security.rest.UserContextFunctionResource.getResource(UserContextFunctionResource.java:67)      at com.ca.ppm.rest.provider.FunctionResourceProvider.getResource(FunctionResourceProvider.java:61)      at com.ca.ppm.rest.resource.FunctionResourceImpl.getResource(FunctionResourceImpl.java:695)      at com.ca.ppm.security.rest.LoginFunctionResource.create(LoginFunctionResource.java:87)      at com.ca.ppm.rest.provider.FunctionResourceProvider.createEntity(FunctionResourceProvider.java:158)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:266)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:232)      at com.ca.ppm.rest.resource.AuthResourceHandler.postLoginResource(AuthResourceHandler.java:48)      at sun.reflect.GeneratedMethodAccessor154.invoke(Unknown Source)      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)      at java.lang.reflect.Method.invoke(Method.java:498)      at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)      at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)      at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)      at org.glassfish.jersey.internal.Errors.process(Errors.java:315)      at org.glassfish.jersey.internal.Errors.process(Errors.java:297)      at org.glassfish.jersey.internal.Errors.process(Errors.java:267)      at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)      at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)      at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)      at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)      at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.ResponseHeaders.doFilter(ResponseHeaders.java:62)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:138)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.AuthenticationFilter.doFilter(AuthenticationFilter.java:111)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.APIAccessibilityFilter.doFilter(APIAccessibilityFilter.java:67)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:55)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:45)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)      at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:63)      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745) SYS   2017-04-26 03:54:40,870 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) ================================================================== SYS   2017-04-26 03:54:40,873 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants for this Application with instance id = app : SYS   2017-04-26 03:54:40,873 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) ================================================================== SYS   2017-04-26 03:54:40,874 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) ================================================================== SYS   2017-04-26 03:54:40,874 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) CLARITY  SYS   2017-04-26 03:54:40,875 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: id: clarity SYS   2017-04-26 03:54:40,875 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: appId: app SYS   2017-04-26 03:54:40,875 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: bgId: bg SYS   2017-04-26 03:54:40,875 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: fileDirectory: tenantDirectory SYS   2017-04-26 03:54:40,876 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Tenants: TenantInstance: status: valid SYS   2017-04-26 03:54:40,876 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: id: clarity SYS   2017-04-26 03:54:40,876 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: serviceId: niku SYS   2017-04-26 03:54:40,877 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: driver: com.ca.clarity.jdbc.oracle.OracleDriver SYS   2017-04-26 03:54:40,877 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: url: jdbc:clarity:oracle://localhost:1521;SID=niku;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true SYS   2017-04-26 03:54:40,877 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: username: AGPPVFC1 SYS   2017-04-26 03:54:40,877 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: schemaName: AGPPVFC1 SYS   2017-04-26 03:54:40,878 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: serviceName: niku SYS   2017-04-26 03:54:40,878 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: vendor: oracle SYS   2017-04-26 03:54:40,878 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: largeIndex: GPP00INDEX01 SYS   2017-04-26 03:54:40,878 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: smallIndex: GPP00INDEX01 SYS   2017-04-26 03:54:40,879 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: largeTables: GPP00DATA01 SYS   2017-04-26 03:54:40,880 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/Database: smallTables: GPP00DATA01 SYS   2017-04-26 03:54:40,880 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: id: clarity_dwh SYS   2017-04-26 03:54:40,881 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: serviceId: niku SYS   2017-04-26 03:54:40,881 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: driver: com.ca.clarity.jdbc.oracle.OracleDriver SYS   2017-04-26 03:54:40,881 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: url: jdbc:clarity:oracle://localhost:1521;SID=niku;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true SYS   2017-04-26 03:54:40,881 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: username: PPMDWH SYS   2017-04-26 03:54:40,881 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: schemaName: PPMDWH SYS   2017-04-26 03:54:40,882 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: serviceName: niku SYS   2017-04-26 03:54:40,882 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: vendor: oracle SYS   2017-04-26 03:54:40,882 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: clarityDBLink: PPMDWH_LINK SYS   2017-04-26 03:54:40,883 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: factIndex: DWH_PPM_INDX_FACT SYS   2017-04-26 03:54:40,883 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: dimensionIndex: DWH_PPM_INDX_DIM SYS   2017-04-26 03:54:40,883 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: factTables: DWH_PPM_DATA_FACT SYS   2017-04-26 03:54:40,884 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Properties/dwhDatabaseServer/Database: dimensionTables: DWH_PPM_DATA_DIM SYS   2017-04-26 03:54:40,884 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) ================================================================== SYS   2017-04-26 03:54:40,884 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) Active Tenants: clarity SYS   2017-04-26 03:54:40,885 [Config Monitor] config.TenantConfigurationManager (none:none:none:none) ================================================================== SYS   2017-04-26 03:55:09,009 [localhost-startStop-2] niku.union (none:none:none:none) Stopping Distributed Cache Maintenance... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: wmd-init... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: jasper-init... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: odf.init... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: bpm... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: bpm-validation... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: njs... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: blobcrack.init... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: schedulers.init... SYS   2017-04-26 03:55:09,021 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: tower... SYS   2017-04-26 03:55:09,032 [localhost-startStop-2] niku.union (none:none:none:none) Destroying: nsa... SYS   2017-04-26 03:56:06,858 [localhost-startStop-1] niku.union (none:none:none:none) Clarity 15.2.0.213 initializing... SYS   2017-04-26 03:56:07,524 [localhost-startStop-1] niku.union (none:none:none:none) JDBC Driver vendor     : DataDirect SYS   2017-04-26 03:56:07,524 [localhost-startStop-1] niku.union (none:none:none:none) JDBC Driver name       : Oracle SYS   2017-04-26 03:56:07,526 [localhost-startStop-1] niku.union (none:none:none:none) JDBC Driver version    : 5.1.4.000317 (F000270.U000120) SYS   2017-04-26 03:56:07,526 [localhost-startStop-1] niku.union (none:none:none:none) DB product name        : Oracle SYS   2017-04-26 03:56:07,526 [localhost-startStop-1] niku.union (none:none:none:none) DB product version     : 11.2.0.4.0 SYS   2017-04-26 03:56:07,526 [localhost-startStop-1] niku.union (none:none:none:none) DB user                : AGPPVFC1 SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) ================================================================== SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants for this Application with instance id = app : SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) ================================================================== SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) ================================================================== SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) CLARITY  SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants: TenantInstance: id: clarity SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants: TenantInstance: appId: app SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants: TenantInstance: bgId: bg SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants: TenantInstance: fileDirectory: tenantDirectory SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Tenants: TenantInstance: status: valid SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: id: clarity SYS   2017-04-26 03:56:07,527 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: serviceId: niku SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: driver: com.ca.clarity.jdbc.oracle.OracleDriver SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: url: jdbc:clarity:oracle://localhost:1521;SID=niku;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: username: AGPPVFC1 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: schemaName: AGPPVFC1 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: serviceName: niku SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: vendor: oracle SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: largeIndex: GPP00INDEX01 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: smallIndex: GPP00INDEX01 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: largeTables: GPP00DATA01 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/Database: smallTables: GPP00DATA01 SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: id: clarity_dwh SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: serviceId: niku SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: driver: com.ca.clarity.jdbc.oracle.OracleDriver SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: url: jdbc:clarity:oracle://localhost:1521;SID=niku;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: username: PPMDWH SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: schemaName: PPMDWH SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: serviceName: niku SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: vendor: oracle SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: clarityDBLink: PPMDWH_LINK SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: factIndex: DWH_PPM_INDX_FACT SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: dimensionIndex: DWH_PPM_INDX_DIM SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: factTables: DWH_PPM_DATA_FACT SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Properties/dwhDatabaseServer/Database: dimensionTables: DWH_PPM_DATA_DIM SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) ================================================================== SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) Active Tenants: clarity SYS   2017-04-26 03:56:07,528 [localhost-startStop-1] config.TenantConfigurationManager (clarity:none:none:none) ================================================================== SYS   2017-04-26 03:56:07,896 [localhost-startStop-1] niku.union (clarity:none:none:none) Starting Cache Messenger... SYS   2017-04-26 03:56:08,378 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: wmd-init... SYS   2017-04-26 03:56:08,379 [localhost-startStop-1] niku.union (none:none:none:none) Initializing: jasper-init... SYS   2017-04-26 03:56:08,383 [localhost-startStop-1] niku.union (none:none:none:none) Initializing: odf.init... SYS   2017-04-26 03:56:19,155 [localhost-startStop-1] niku.union (none:none:none:none) Initializing: bpm... SYS   2017-04-26 03:56:19,155 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing Event Manager on server instance: app SYS   2017-04-26 03:56:19,168 [localhost-startStop-1] niku.union (clarity:none:none:none) Broadcasting application service startup signal... SYS   2017-04-26 03:56:19,172 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: bpm-validation... SYS   2017-04-26 03:56:19,170 [Event Interest Registration Thread] niku.union (clarity:none:none:none) Registering event interests... SYS   2017-04-26 03:56:19,174 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: njs... SYS   2017-04-26 03:56:19,177 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: blobcrack.init... SYS   2017-04-26 03:56:19,362 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: schedulers.init... SYS   2017-04-26 03:56:19,380 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: tower... SYS   2017-04-26 03:56:20,001 [localhost-startStop-1] niku.union (clarity:none:none:none) Initializing: nsa... SYS   2017-04-26 03:56:20,002 [localhost-startStop-1] niku.union (clarity:none:none:none) Clarity 15.2.0.213 ready. SYS   2017-04-26 03:56:23,144 [Event Interest Registration Thread] niku.union (clarity:admin:-1:none) Event registration has completed. The Event Manager started successfully. ERROR 2017-04-26 03:56:38,881 [http-nio-8080-exec-2] ppm.rest (clarity:unknown:L05ejz1NH8xB7b0HrATnuYOAOx9jkbcGLnHw8T+syaY0:PPM_REST_API) AuthenticationFilter ::  Exception while authentication user. com.niku.union.security.SecurityException: Authentication Failure Error!      at com.ca.ppm.rest.security.AuthenticationFilter.doFilter(AuthenticationFilter.java:82)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.APIAccessibilityFilter.doFilter(APIAccessibilityFilter.java:67)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:55)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:45)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)      at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:63)      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745) WARN  2017-04-26 03:56:41,245 [http-nio-8080-exec-4] utility.I18nUtilities (clarity:admin_fr:10890040__911C2A23-5D8F-4266-B25C-01351BEBED98:PPM_REST_API) Unable to find gwtconstants/TimeZoneConstants for locale en finding default ERROR 2017-04-26 03:56:41,384 [http-nio-8080-exec-4] ppm.rest (clarity:admin_fr:10890040__911C2A23-5D8F-4266-B25C-01351BEBED98:PPM_REST_API) Exception processing request java.lang.NullPointerException      at java.io.StringReader.<init>(StringReader.java:50)      at org.json.JSONTokener.<init>(JSONTokener.java:73)      at org.json.JSONObject.<init>(JSONObject.java:310)      at com.ca.ppm.security.rest.UserContextFunctionResource.getServerTimeZone(UserContextFunctionResource.java:294)      at com.ca.ppm.security.rest.UserContextFunctionResource.getSystemInfo(UserContextFunctionResource.java:130)      at com.ca.ppm.security.rest.UserContextFunctionResource.getUserContextResource(UserContextFunctionResource.java:102)      at com.ca.ppm.security.rest.UserContextFunctionResource.getResource(UserContextFunctionResource.java:67)      at com.ca.ppm.rest.provider.FunctionResourceProvider.getResource(FunctionResourceProvider.java:61)      at com.ca.ppm.rest.resource.FunctionResourceImpl.getResource(FunctionResourceImpl.java:695)      at com.ca.ppm.security.rest.LoginFunctionResource.create(LoginFunctionResource.java:87)      at com.ca.ppm.rest.provider.FunctionResourceProvider.createEntity(FunctionResourceProvider.java:158)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:266)      at com.ca.ppm.rest.resource.BaseResourceHandler.createResource(BaseResourceHandler.java:232)      at com.ca.ppm.rest.resource.AuthResourceHandler.postLoginResource(AuthResourceHandler.java:48)      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)      at java.lang.reflect.Method.invoke(Method.java:498)      at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)      at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)      at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)      at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)      at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)      at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)      at org.glassfish.jersey.internal.Errors.process(Errors.java:315)      at org.glassfish.jersey.internal.Errors.process(Errors.java:297)      at org.glassfish.jersey.internal.Errors.process(Errors.java:267)      at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)      at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)      at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)      at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)      at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)      at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.ResponseHeaders.doFilter(ResponseHeaders.java:62)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:138)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.AuthenticationFilter.doFilter(AuthenticationFilter.java:111)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.ca.ppm.rest.security.APIAccessibilityFilter.doFilter(APIAccessibilityFilter.java:67)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:55)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:45)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)      at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:63)      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745) WARN  2017-04-26 03:59:10,785 [http-nio-8080-exec-5] utility.I18nUtilities (clarity:admin_fr:10890041__A08851BE-8D2D-4E75-A5B4-BDA1EDB22131:npt.overview) Unable to find gwtconstants/DateTimeStringConstants for locale en finding default WARN  2017-04-26 03:59:14,390 [http-nio-8080-exec-6] caching.SecurityObjectCache (clarity:admin_fr:10890041__A08851BE-8D2D-4E75-A5B4-BDA1EDB22131:odata.GetNavigatorMenuBean)  Invalid security object key: BURDENING_MATRIXRECORDPAC


  • 4.  Re: V15.2 New UI Access Problem

    Broadcom Employee
    Posted Apr 26, 2017 06:31 AM
      |   view attached

    Hi Mohammed,

     

    This is the problem 

     

    om.ca.ppm.security.rest.UserContextFunctionResource.getServerTimeZone(UserContextFunctionResource.java:294)      at com.ca.ppm.security.rest.UserContextFunctionResource.getSystemInfo(UserContextFunctionResource.java:130)      at

     

    You will have a file under C:\PPM_HOME\resource\gwtconstants\TimeZoneConstants.properties

     

    Please take a backup of the file and replace the file attached. Restart the services and let me know

     

    Regards

    Suman Pramanik 

    Attachment(s)

    zip
    TimeZoneConstants.properties.zip   57 KB 1 version


  • 5.  Re: V15.2 New UI Access Problem

    Posted Apr 26, 2017 04:29 PM

    Hi Suman, 

     

    I replaced the timezone file with the file you provided, but it doesn't resolve my issue. 

    what i have to check for this timezone properties ? 

     

    Thank you for your help



  • 6.  Re: V15.2 New UI Access Problem

    Broadcom Employee
    Posted Apr 27, 2017 02:04 AM

    Hi Support CNP,


    That change is file was for Mohammed and not sure if if the same problem you are facing. I would request you to log a support case and we can take a look and let you know.


    Regards
    Suman Pramanik 



  • 7.  Re: V15.2 New UI Access Problem

    Posted May 18, 2017 04:58 PM

    Hi Suman, 

     

    The problem is fixed after upgrading our RHEL 6.2 to 7 

     

    Thanks for your help 



  • 8.  Re: V15.2 New UI Access Problem

    Broadcom Employee
    Posted May 19, 2017 02:20 AM

    Hi Mohammed,

     

    Thanks for the update.

     

    Regards

    Suman Pramanik