AnsweredAssumed Answered

V15.2 New UI Access Problem

Question asked by mohammed.joutey on Apr 25, 2017
Latest reply on May 19, 2017 by Suman Pramanik

Dear Communities, 

 

I just updated from 14.2 to 15.2 and trying to connect to the new UI, when i enter the login and password i get systematically this error 

 

ERROR 2017-04-25 15:32:35,841 [http-nio-8080-exec-9] ppm.rest (clarity:admin_fr:10888058__1D073A38-8B9C-4F21-BB23-39332D00F033:PPM_REST_API) Exception processing request java.lang.NullPointerException

I checked in CSA that the REST API is enabled and the csk is installed 

 

Could you please help me to resolve this problem 

 

thanks in advance 

 

Mohammed

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